Leverage Real-time Data to Build an Intelligent Contact Center

Real-time data and the ability to gather, analyze and share information is at the core of what customers want and expect from an Intelligent Contact Center. Our data collectors gather real-time operational stats from multiple sources — ACDs, CRMs, WFMs, trouble-ticketing, salesforce.com, SharePoint, and more — that help curate intellect within your Intelligent Contact Center. 

Download our market sheet and learn how Intelligent Contact Center digital signage solutions:

 
  • Gather and share information with greater velocity
  • Exceed customer expectations with greater efficiency
  • Bolster revenue through real-time performance management